Privacy notice
This notice explains what we do with the information you send us. In short: we use it to reply to you, and to introduce you to a property if that is what you have asked for. We do not sell it.
Who is responsible for your information
[FULL LEGAL NAME OF THE BUSINESS OR PERSON OPERATING ALTO STATES], [LEGAL FORM, e.g. sole trader / SARL / GmbH / Ltd], [FULL POSTAL ADDRESS — a street address, not a PO box], [COUNTRY].
Email: info@altostates.com
[IF REGISTERED: registration number and register]
What we collect
- When you use a form on this site: your name, your email address, and whatever you write in the message box.
- If you tick the optional box: that you have agreed to receive occasional emails from us.
- When you message us on WhatsApp: your phone number and the message, held in WhatsApp by Meta under their own terms.
- Automatically: our host keeps standard server logs, including IP addresses, for security and to keep the site running. [CONFIRM WHETHER YOU USE ANY ANALYTICS — if you add Google Analytics, Plausible or similar, it must be described here, and anything non-essential needs a consent banner for visitors in the EU and the UK.]
Why we use it, and on what basis
- To reply to you — because you asked us to. Under the GDPR this is our legitimate interest in answering people who contact us, and steps taken at your request before any contract.
- To introduce you to a property — only where you have asked for an introduction. We pass your name, email and message to that owner or operator so they can contact you.
- To send you occasional emails — only if you ticked the box. That is consent, and you can withdraw it at any time.
Who else sees it
- The property owner or operator you asked to be introduced to. Once we have introduced you, they hold your details as their own controller, and their privacy notice applies, not ours. We only ever pass your details to a property you have asked about.
- Netlify, which hosts this site and receives form submissions. Netlify, Inc. is based in the United States, and form data is stored there.
- [YOUR EMAIL PROVIDER, e.g. Google Workspace], which carries our email.
- Nobody else. We do not sell your information, and we do not share it for anyone else's marketing.
Information sent outside your country
Because our host and email provider are in the United States, your information is transferred there. Those transfers rely on the standard contractual clauses and the EU–US and Swiss–US Data Privacy Framework. [CONFIRM THIS AGAINST YOUR ACTUAL PROVIDERS' TERMS.]
How long we keep it
Enquiries are kept for [NUMBER] years so that we can pick up a conversation where it left off, and then deleted. If you are on our email list, we keep you there until you ask us to stop.
Your rights
You can ask us for a copy of what we hold about you, ask us to correct it, ask us to delete it, object to our using it, or ask us to stop emailing you. Email info@altostates.com and we will deal with it.
If you are not happy with how we have handled it, you can complain to a data protection regulator: in France the CNIL (cnil.fr), in Switzerland the FDPIC (edoeb.admin.ch), in the UK the ICO (ico.org.uk), or the authority where you live.
Cookies
This site sets no tracking or advertising cookies. [IF THAT CHANGES, THIS SECTION MUST CHANGE TOO, AND EU AND UK VISITORS MUST BE ASKED FIRST.]
Changes
If we change how we handle your information, we will update this page. Last updated [DATE].